Service Charges Explained

Looking after your block, building, development or estate

Our team regularly monitors standards of maintenance and is responsible for all aspects of management including,  the appointment of site staff to handle the day to day running of a development and the appointment of contractors to carry out cleaning, gardening, repairs, maintenance and redecoration.

The Service charge annual budget is reviewed annually. Actual expenditure is monitored against these estimates throughout the management year.   This is one of our key indicators and makes us different from competitors.  Please see Budget and Account Section for indepth information.

Service charges are allocated and invoiced in accordance with the terms of your Lease or Transfer.

The protection and security of residents and the development is of paramount importance to us, whilst taking into account the obligations within each individual lease or transfer. In addition to arranging the regular maintenance of facilities and systems such as door entry, fire detection and lifts, we offer a 24 hour emergency call monitoring response service.

We ensure that the communal parts of every development comply with the current safety regulations and the relevant risk assessments are organised as required.