Caring for your property is our business
At Norwich Residential Management, we take pride in providing top-quality property management services to our clients. Our business is built on the satisfaction of our clients, and we work hard to ensure that each one is happy with the services we provide. In fact, most of our new instructions come from client recommendations, which is a testament to the quality of our work.
We understand that cost is a major factor for our clients, which is why we offer the best value-for-money services in the industry. Our fees are clear and transparent, and we do not take “back-handers” from contractors like some of our competitors. This ensures that the overall cost of our services is cheaper than that of our competitors.
As an independent firm, we are owned by our staff and run for our clients. We are not linked to any insurance brokers, and we use independent local contractors for specialized services. This ensures that we are able to provide a personal service tailored to the needs of each client. Contractors do not pay us to be on an approved list.
We have invested in technology to improve our services and ensure that information is available 24/7. However, we still believe in the value of personal interaction and are always happy to meet with clients in person.
At Norwich Residential Management, we are committed to improving standards and supporting regulatory reform in the industry. As a member of the Association of Residential Managing Agents (ARMA), we are dedicated to providing the best possible service to our clients.
We know that our best recommendation is a satisfied client. Indeed, most of our new appointments arise from such recommendations. So we work hard to obtain your business and even harder to keep it (see our Testimonials); but beyond this there are some specific things perhaps you should consider.
Norwich Residential Management is a member of the Association of Residential Managing Agents (ARMA). We are a management team that is committed to improving standards and supportive of regulatory reform in the industry.
Norwich Residential Management is a member of the Leasehold Knowledge Partnership. LKP exists to protect ordinary leaseholders who get caught up in the leasehold game. Most don’t know the rules, and yet they are up against professionals for whom this form of tenure can be highly profitable.
Norwich Residential Management is registered with the Ombudsman Scheme (as part of bylaws of ARMA).
Property Redress Scheme, Premiere House, 1st Floor, Elstree Way, Borehamwood, WD6 1JH
Phone: 0333 321 9418