Payment of your Service Charge can be made via:
Please refer to your service charge invoice / handout for relevant client account details.
We offer payment plans via Direct Debit scheme. To register email firstname.lastname@example.org and you will be emailed a link to setup direct debit. Please refer to the covering letter with service charge for the payment schedule and admin charge applicable).
We use Gocardless to process all our direct debits to ensure that we comply with all the relevant banking codes of conduct and highest website security.
If you need to change your collection date or bank details, please contact NRM and we will advise on the correct procedure.
You will always receive an email 3 days prior to any payment being taken from your account.
Please make cheque payable as stated on Service Charge demand
Debit / Credit Card
Following new regulations that came into force in January 2018 regarding extra charges added to payments made by card have been abolished. However as you must appreciate service charges are calculated via budgets and split between owners is based on payment in full (there is no allowance for card handling costs). It would unfair on owners that pay via the numerous free methods (bank transfer / direct debit etc).
Please note you are NOT paying NRM, your service charge is due directly to your management company / Freeholder. NRM is only the managing agent.
So if you still want to pay via Credit Card we can provide a service, but you will have to pay the administration charge.
A new page will open with our payment provider “Splink.” and look like below. Please ensure you follow the instructions and provide all relevant details to ensure no delay in allocating your payment. Please note it will take upto 10 business days for your payment to show on your service charge account (but will be flagged internally as paid).
If must input the full balance due as per your application for payment / statement / invoice. The system will add the relevant admin fee.
But to avoid forgetting to pay and take advantage of spreading payments sign up for Direct Debit for all your payments.
This is NRM’s preferred payment option
The simplest way to pay every year and avoid reminder letters and late payment fees sign up for Direct Debit for all your payments. Email us: email@example.com