Phone Numbers:
Norwich Office: 01603 670050
Ipswich Office: 01473 558400

We have staff on call 24/7 so if you have emergency please listen to appropriate option & you can speak with on call property manager

Fax Number:
NRM: 01603 340500 (for all departments)

General Email:

(use your specific development email address for faster response or log into the client portal and contact us from there)

Contact  us via SMS (Text Messaging)
Simply Text your message to: 07860017377
(Standard text rates apply and count towards inclusive txt’s within your monthly package)

Text messages are great for Meter requests, quick update of contact details, reporting faults etc.  Please note this is a virtual number so does not receive incoming calls, please call 01603 670050 if you need to speak to the team).


You can also find us on WhatsApp 07860017377

Just another way to sent in pictures or have a chat about an issue

Webchat / Send us a message

During Office Hours you can contact directly with member of the NRM Admin Team.  Just click the message icon in the bottom right hand corner of the screen and we will try and assist you.

Postal Address:

Norwich Residential Management Ltd, Wherry Road, Norwich, NR1 1WS


Norwich Residential Management Ltd, PO Box 1431, Norwich, NR15 1SQ

(For Post only, to visit our Norwich Office see below).

Norwich Office Address:

Norwich Residential Management Ltd, Priory View Office, Papermill Yard, King Street, Norwich, NR1 2GA.

The Priory View office is manned between 8am and 5pm, however please call and make an appointment should you wish to meet with a property manager as they are not based in office full time as meeting with owners and contractor on site along with carrying out inspections.) We are happy to meet you at your development to discuss any issues.

Please click below to open / download pdf document showing directions and parking information for our office

Click here to download “Visiting NRM @ Papermill Yard” instructions

NRM Registered Office Address:

Norwich Residential Management Ltd, 124 Thorpe Road, Norwich, NR1 1RS.

Please note this address is our Accountants Office & no NRM staff are based at this location. Please ensure you visit us @ NRM Priory View Office, Papermill Yard, King Street, Norwich, NR1 2GA or Post items to NRM, Wherry Road, Norwich, NR1 1WS.