Contact Us


General enquiries:

For a faster response, use your specific development email address or log into the NRM Client Portal and contact us from there.


  • Norwich: 01603 670050
  • Ipswich: 01473 558400
  • Fax: 01603 340500

We have staff on call 24/7 so if you have emergency please listen to appropriate option so you can speak with property manager on call.

Text Messaging

Text your message to: 07860 017377
(Standard text rates apply and count towards inclusive texts within your monthly package)

Text messages are great for quick contact where you can’t talk at work. Please note this is a virtual number so does not receive incoming calls, instead phone 01603 670050 if you need to speak to our team.


You can also find us on WhatsApp: 07860 017377

Just another way to send in pictures or ask a quick question (but please continue to send all technical and account enquiries via email)

Webchat / Send us a message

During office hours you can chat directly with member of the NRM Admin Team. Just click the message icon in the bottom right hand corner of this website and we will be ready to assist you.

Meter Readings

If your electric/gas/water meter is locked behind a restricted access door, NRM can read this for you. Please email and we will action within 3-5 business days

Norwich Office Address

Norwich Residential Management Ltd, Priory View Office, Papermill Yard, King Street, Norwich, NR1 2GA.

Our front door is located down steps to side of the building. Use insect.rider.doing on What3Words for the precise location.

The Priory View office is manned between 8am and 5pm. Please call and make an appointment should you wish to meet with a property manager as they are not based in office full time as meeting with owners and contractor on site along with carrying out inspections. Alternatively, we are happy to meet you at your development to discuss any issues.

Please click below to open / download pdf document showing directions and parking information for our office

Download “Visiting NRM @ Papermill Yard” instructions

Postal Addresses

These addresses are for post only To visit us, use our Norwich Office address

  • Norwich Residential Management Ltd, Wherry Road, Norwich, NR1 1WS
  • Norwich Residential Management Ltd, PO Box 1431, Norwich, NR15 1SQ

NRM Registered Office Address

Norwich Residential Management Ltd, 124 Thorpe Road, Norwich, NR1 1RS

Please note this address is our Accountants Office. No NRM staff are based at this location so please ensure you visit us at our Norwich Office address.