Testimonials

Response to email enquiry “Yes it does indeed answer my questions, you have-in one email- done what xxxx (previous agent) failed to do for around a year of my asking them to make things clearer.  I am so relieved to be able to deal with a management company who seem to know what they’re doing! Good work!” Leaseholder @ Ipswich

“Thanks for information sheets on the heating system.  Much easier than the 40 page manual” Resident @ Papermill

“Thanks for attending when I lost my keys on a Sunday and supplying new communal fobs.” @ Leaseholder at Riverside

“Great out of hours response.  Emailed at 8pm, got phone call reply and backed up with email confirming detials.  Much better than the previous agent
Leaseholder @ Ipswich

“Thanks for your prompt response and leasehold pack.  You helped us complete sale on time despite all the additional questions from the buyers solicitor”
Solicitor acting for leaseholder at Ranelagh Rd

“It was a pleasure staying in Bluemill, which was made all the better with the way the facility was managed by your company”
Tenant @ Papermill

“Thank you NRM for helping my tenants in the middle of the night. Good to know you on call”
Owner @ Havers Gardens

“Great online portal. Handy having all documents in one place”
Leaseholder @ Riverside

“Thank you NRM for noticing excessive water usage”
Owner @ Alexandra House

“Thank you NRM for your quick response for leasehold pack and subsequent questions”
Solicitor for leaseholder at Papermill Yard

“Thank you very much for providing these readings.  It was a pleasure staying in Bluemill, which was made all the better with the way the facility was managed by your company. ”
Stuart, tenant @ Papermill

“Thanks Guy for your quick response was much appreciated”
Fergus, leaseholder @ Papermill

“Thank you NRM for your quick response for leasehold pack and subsequent questions”
Paul, Solicitor

“Great out of hours response.  Expected an answer machine and response next day, but got my property manager returning my call within 5 mins”
James, leaseholder @ Norwich

“Enjoying the new online portal. Great to have all documents in one place”
Jackie, Leaseholder @ Riverside Walk

“Thanks for reading meters and emailing details.”
Mike, Resident @ Alexandra House

“The grounds and garden maintenance has been kept to a very high standard, thank NRM”
Richard, leaseholder @ Riverside Walk

“Guy & the team have transformed Papermill. I would recommend NRM to other blocks”
Andrew, leaseholder @ Papermill

“Pleased to get real person to speak too, especially on a Sunday.”
Paul, leaseholder @ Riverside Walk

“Thanks for your prompt attention to the water leak in Blue Mill. The prompt response of NRM saved my apartment from serious damage.”
Liz, resident @ Papermill

“Thanks for meeting with me at Leicester House today. Pleased to meet a Property Manager who knows the building inside out”
Richard, leaseholder @ Leicester House