The Association of Residential Managing Agents (ARMA) is the only body in England & Wales to focus exclusively on matters relating to the management of residential leasehold blocks of flats.

Leasehold Advisory Service

The Leasehold Advisory Service is an Executive Non Departmental Public Body (ENDPB) funded by Government to provide free advice on the law affecting residential leasehold property in England and Wales.

Leasehold Knowledge

The Leasehold Knowledge Partnership, (LKP,) specialises in advising managing agents in order to promote best practice in leasehold block or development management. LKP first simple aim is to restore trust in managing agents, some of whose reputation is now under serious scrutiny. It is doing this via an Accreditation Scheme which endorses all those who sign up to basic good standards such as: transparency regarding accounts, managing the correct payment of interest on sinking funds etc.

Ombudsman Service

At Property Redress Schem (PRS) we resolve complaints from consumers about chartered surveying firms, surveyors, estate agents, residential managing agents, letting agents and other property professionals. When a complaint is made to a company in one of these sectors and it has not been resolved within eight weeks we may be able to sort it out. (In the first instance, please see Getting it Right in the Contact Us section for more information)

Norwich Residential Maintenance Ltd

Norwich Residential Maintenance Ltd – Local maintenance and service support company providing cleaning, grounds maintenance and support services throughout East Anglia.

NRM on

Norwich Residential Management Ltd on

We Love Lettings – Insurance Brokers

If you are looking for Insurance for the first time or just want to benchmark your existing providers, either as a tenant or landlord, you may wish to contact our insurance partners, One Broker (Cambridge) Ltd, who operate under the We Love Tenants and We Love Landlords brands.

They offer a range of policies for Landlords and Tenants and information can be accessed from their website by clicking on the links above where you can explore policy literature or take out a policy online.

Please type and select “NRM” as the Introducer Agent on Step 1 of the quotation screen.

We Love Tenants and We Love Landlords are trading styles of One Broker (Cambridge) Ltd who are authorised and regulated by the Financial Conduct Authority

Ranelagh Road (Ipswich) Management Company Ltd

Ranelagh Road is a mixed residential and commercial development under management by NRM. Please visit their microsite for further information.

St Stephens Pavilion MCL – Microwebsite

SSPMCL is responsible for the day to day management and maintenance of The Pavilion & Ivory Building under management by NRM. Please visit their microsite for further information.

Fellowes Plain Estate MCL – Microwebsite

Fellowes Plain Estate Management Company Limited (FPEMCL) is responsible for the day to day management and maintenance of the Public Open Space (POS), The Chapel & Administration Rooms within former Norfolk and Norwich Hospital Site off  St Stephen’s Road, Norwich

Riverside Dental

Riverside Dental is located in the heart of Riverside. Please visit their website for further information.

Mr Cycle

Mr Cycle is a mobile cycle repair company in Norfolk. Great for repairs and services at your home or work, saving you time and effort of taking bike to a shop. We use them…

Recycling – Norfolk County Council

The Government has announced plans to limit charges for householders disposing of Do It Yourself (DIY) waste at recycling centres across the country from 31 December 2023.

This means you will be able to dispose of some DIY waste for free. This applies to small-scale projects carried out by householders on their own home.